About Us - Rocklin Ace Towing and Shawn Nelson
That's me to the right, and I am damn grateful to be there for that picture. Because, I almost wasn't. That's the God honest truth. The towing business can be a real grind, and it darn near put me six feet under. Thanks to some great doctors and nurses, and some spectacular friends and family, I survived a bad heart attack.
And, I am better for it, scary as it was.
Rocklin Ace Towing is a different place, because I am a different guy. Rocklin Ace Towing tow trucks still need to get to customers on time, or faster. Every call to us for help still needs to be answered by the second ring - by the first ring is better. Every Rocklin Ace Towing driver needs to deliver awesome customer service, every time. But, my enhanced appreciation for life means Rocklin Ace Towing now takes a kinder, gentler path to excellence.
Rocklin Ace Towing appreciates every customer and we know we often get you at less than your best. Getting stuck on the road when a vehicle problem appears from out of nowhere sucks in a big way. You have my promise that we will get to you as quickly as we can, and get you back on your way as fast as humanly possible.
Thanks for trusting Rocklin Ace Towing. We know you could have called another towing company, but the fact you called us means we have the responsibility of getting you taken care of quickly and professionally. If at any time you don't believe we have delivered great service, please don't hesitate to call and ask for Shawn. I may be kinder and gentler, but if we fall short on our customer service promise to you, I still know how to chew a little butt to fix the problem.